The world’s leading market research agency for membership

Who we work with

Our Clients

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  1. Royal College of Surgeons of Edinburgh (RCSEd)
  2. Royal College of Anaesthetists (RCoA)
  3. Royal College of Physicians (RCP)
  4. Magistrates Association
  5. Royal Institution of Chartered Surveyors
  6. Institution of Chemical Engineers
  7. Chartered Institute of Procurement & Supply (CIPS)
  8. Institution of Engineering and Technology (IET)
  9. Institute of Biomedical Science (IBMS)
  10. Royal Society Of Chemistry
  11. Women’s Aid
  12. Royal College of Obstetricians & Gynaecologists (RCOG)
  13. Chartered Management Institute (CMI)
  14. Royal College of Paediatrics and Child Health (RCPCH)
  15. Institution of Mechanical Engineers (IMechE)
  16. Royal College of Nursing (RCN)
  17. Chartered Institute of Arbitrators (CIArb)

Our Purpose

When membership organisations are successful, their members thrive; they strengthen their skills, fulfil their potential, and drive progress. Society flourishes.

Our work empowers membership organisations like yours to identify and prioritise the things that really matter. We help you unleash the full potential of both your organisation, and your members. Together we can shape the future.

About RbD

Intelligence

RbD is partnering with Memcom and IOSH to deliver the highly anticipated State of the Sector Survey

RbD is partnering with Memcom and IOSH to deliver the highly anticipated State of the Sector Survey

Membership leaders – look out for the link to contribute to the survey coming into your inbox soon! This comprehensive […]

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Research by Design, reports on the current state of the EDI agenda

Research by Design, reports on the current state of the EDI agenda

Research by Design, reports on the current state of the EDI agenda amongst professional membership associations, drawing on academic literature […]

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Case Studies

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  1. Birmingham Law Society
    Birmingham Law Society
  2. Royal Institution of Chartered Surveyors
    Royal Institution of Chartered Surveyors
  3. Royal College of General Practitioners – Member Segmentation
    Royal College of General Practitioners – Member Segmentation
  4. The Royal Society of Chemistry 2016 Member Survey
    The Royal Society of Chemistry 2016 Member Survey
  5. British Pharmacological Society
    British Pharmacological Society
  6. Royal College of General Practitioners – Measuring Member Experience
    Royal College of General Practitioners – Measuring Member Experience
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Testimonials

“We’ve made a distinct change in our approach at RCGP to focus on the membership experience, and try to understand how members feel about their membership and their connection to us. We want to understand the emotional connection but still need to make evidence based decisions. Research by Design get it. They understand what we’re trying to do, and the importance of being member-focused. They’ve conducted focus groups that have shaped the annual membership survey under to fit with this new approach, and are now working on developing our member profile segments. The team are easy to work with, quick to reply to queries and ask great questions to fully understand us as an organisation, and our members.”

Membership Experience Manager, RCGP

Member of Member Wise
Member of Memcom