FAQs for Directors UK member survey

 

Why is Directors UK undertaking this research?

Directors UK is inviting members to share their views via a member survey. Directors UK last undertook a member survey in 2023, and since then, the directing industry has faced, and is continuing to face, significant shifts. Research is needed to ensure that Directors UK’s work is aligned to the needs of members.

What assurances do I have that Research by Design is a bona fide market research company?

Research by Design is an independent market research company that has been commissioned by Directors UK to undertake research on its behalf. Research by Design operates under the Market Research Society’s (MRS) Code of Conduct, which ensures that research participants’ anonymity is protected, and that information provided is kept strictly confidential. Research by Design is part of Box Delta Insights.

Research by Design’s website is: http://www.researchbydesign.com/

What about data protection?

Research by Design is registered as a Data Controller to undertake research in any field, including market, health, lifestyle, scientific or technical research, under the UK GDPR, the EU GDPR, and the Data Protection Act 2018 as applicable; registration number Z5405593.

Research by Design is committed to meeting the requirements of the following laws and codes:

  • The UK General Data Protection Regulation (UK GDPR)
  • The EU General Data Protection Regulation (EU GDPR)
  • Data Protection Act 2018
  • ICC/ESOMAR (European Society for Opinion and Marketing Research) International Code on Market and Social Research

You can review Research by Design’s privacy policy here: Privacy Policy. 

What type of research has been commissioned?

An online survey will be distributed via email to all members (for whom a valid email address is held).

Is the online survey secure?

Respondent data is encrypted in transit (via HTTPS) and is stored encrypted in EU data centres. 

How will I be invited to participate in the online survey?

Research by Design will send an email invitation to ask for your participation in the survey. You can verify the validity of the email by checking the ‘from’ address, which will be [email protected].

What if I am a member and have not received a link to take the survey?

If you are a current Directors UK member and have not received a link to participate in the survey, please contact Chloe Bethell ([email protected]) at RbD to request a link.

How is the online survey being undertaken?

The survey is available online with a link sent to each member individually. Reminder emails will be sent at intervals throughout the fieldwork period to help encourage participation. Reminder emails are automated, and Directors UK will not know who has participated in the research and who has chosen not to.

How long might the online survey take?

The survey is likely to take around 15–20 minutes to complete, but this does depend on the answers you provide and the number of comments you wish to make.

Can I re-enter the online survey to make amendments or continue where I left off?

Each survey session contains a device-specific cookie which remembers your choices should you leave and return to the survey, if you have not submitted your response. Each time you move to a new page of the survey, your responses are saved.

Once you have submitted the survey, amendments are not possible; if you wish to make revisions after you have pressed ‘submit’, please contact Chloe Bethell ([email protected]) at Research by Design to discuss the options available.

How do I return my survey to Research by Design?

Once you have reached the final page of the survey you will be provided with a submit button at the bottom of the page. Your responses will be sent automatically to Research by Design. If you do not complete the survey, then your saved answers may still be used in the analysis as a partial response.

How will my responses be used?

All responses from the online survey will be aggregated and reported together. Free text insights will be reported thematically. All responses will remain anonymous and confidential. Specific comments will not be attributed to any individual.

For those that wish to speak to Directors UK about the research, please contact Felicity Clark ([email protected]).

To speak to Research by Design about the research, please contact Chloe Bethell ([email protected]) or call 0121 643 9090.

 

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