Our Growing Team

The RbD team bring fresh thinking, expertise and genuine passion. We have a large research team encompassing Research Directors to Graduate Research Executives. Our senior team is below.

Ruth  Bolle

Ruth Bolle

Managing Partner

Ruth heads up Research by Design and has been working with membership clients since 2009. Ruth co-authored the Salesforce Equality, Diversity and Inclusion Research Report: Progressing the Agenda in Professional Membership Associations and has written guest blogs and talked on panels discussing the future direction of the membership sector.

Outside of work, she can often be found with a microphone in hand indulging her love of singing.

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Lindsey Nadin

Lindsey Nadin

Research Director

Lindsey is the senior Director responsible for our membership clients in the medical/healthcare sector. She has worked for Research Design since 2013.

Lindsey loves travel and photography – she is never happier than when exploring somewhere new with her young family.

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Tara  O’Hara

Tara O’Hara

Associate Director

Tara is the senior lead on numerous research projects. Having spent much of her career client-side, she intuitively understands the client perspective and ensures this is reflected in project deliverables.

Once quite the thrill-seeker (think bungy jumps and via ferrata), these days she’s more likely to be seen pottering in the garden.

Ben  Harris

Ben Harris

Associate Director

Alongside Lindsey and Tara, Ben oversees our clients’ research programmes, working with the junior team as a key touchpoint. Ben has particular experience in student engagement and research with the newer generation of professionals.

When Ben isn’t working, he can be found on a cricket field in the slips, waiting for the cricket tea to be served.

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Testimonials

“We’ve made a distinct change in our approach at RCGP to focus on the membership experience, and try to understand how members feel about their membership and their connection to us. We want to understand the emotional connection but still need to make evidence based decisions. Research by Design get it. They understand what we’re trying to do, and the importance of being member-focused. They’ve conducted focus groups that have shaped the annual membership survey under to fit with this new approach, and are now working on developing our member profile segments. The team are easy to work with, quick to reply to queries and ask great questions to fully understand us as an organisation, and our members.”

Membership Experience Manager, RCGP

Member of Member Wise Member of Memcom