RCPCH Member Survey FAQs

Why is the Royal College of Paediatrics and Child Health (RCPCH) undertaking this research?

The Royal College of Paediatrics and Child Health (RCPCH) is conducting this research to garner a greater understanding of member views and needs. Contributions are invited from members in order to help RCPCH understand more about members’ challenges and aspirations, and support required across the wide and diverse membership. Data will be used to inform the RCPCH’s new strategic plan and provide a robust evidence base for future decision-making.

What assurances do I have that Research by Design is a bona fide market research company?

Research by Design is an independent market research company that has been commissioned by the RCPCH to undertake research on its behalf. Research by Design operates under the Market Research Society’s (MRS) Code of Conduct, which ensures that research participants’ anonymity is protected and that information provided is kept strictly confidential.

Research by Design’s website is: https://www.researchbydesign.com

What about data protection?

Research by Design is registered as a Data Controller to undertake research in any field, including market, health, lifestyle, scientific or technical research, under the UK GDPR, the EU GDPR, and the Data Protection Act 1998 as applicable; registration number Z5405593.

Research by Design is committed to meeting the requirements of the following laws and codes:

  • The UK General Data Protection Regulation (UK GDPR)
  • The EU General Data Protection Regulation (EU GDPR)
  • Data Protection Act 2018
  • ICC/ESOMAR (European Society for Opinion and Marketing Research) International Code on Market and Social Research.

You can review Research by Design’s privacy policy here: Privacy Policy.

You can review the RCPCH privacy notice here: https://www.rcpch.ac.uk/about-us/membership-privacy-notice#where-do-we-get-your-personal-data-from  

What type of consultation has been commissioned?

An online survey will be distributed to members of the Royal College of Paediatrics and Child Health (RCPCH) who have shown legitimate interest in research and for whom a valid email address is held.

Is the online survey secure?

Respondent data is encrypted in transit (via HTTPS) and is stored encrypted in EU data centres.

How will I be invited to participate in the online survey?

Research by Design sends email invitations to participate in the survey on behalf of its clients. The email ‘from’ address in this instance will likely say ‘The Royal College of Paediatrics and Child Health’ or ‘Dr Camilla Kingdon, President of The Royal College of Paediatrics and Child Health’ followed by our software server email address ([email protected]).

What if I have not received a link to take the survey?

If you have not received a link to participate in the survey, please contact [email protected] to request a link.

How is the online survey being undertaken?

The survey is available online with personalised invitations to participate sent by email. Each email contains a survey link allowing the recipient to be directed straight to their own version of the online survey. Reminder emails are sent at intervals throughout the fieldwork period to help encourage participation. Reminder emails are automated and RCPCH will not know who has participated in the research and who has chosen not to. An opt out will be included for those who wish not to receive any reminders.

How long might the online survey take?

The survey is likely to take around 15-17 minutes to complete, but this does depend on the answers you provide and the number of comments you wish to make.

Can I re-enter the online survey to make amendments or continue where I left off?

If the survey has not been submitted (by pressing ‘submit’ on the final page) you can log back into the survey using the link on the emails to continue where you left off at any time. Each time you move to a new page of the survey your responses are saved.

Once you have submitted the survey, amendments are not possible; if you wished to make revisions once you have pressed ‘submit’, you would have to contact Research by Design to discuss the options available.

How do I return my survey to Research by Design?

Once you have reached the final page of the survey you will be provided with a submit button at the bottom of the page. Your responses will be sent automatically to Research by Design.  If you do not complete the survey, then your saved answers may still be used in the analysis.

How will my responses be used?

All responses from the online survey will be aggregated and reported together. Free text insights will be reported thematically. All responses will remain anonymous and confidential. Specific comments will not be attributed to any individual (unless agreed otherwise).

Prize draw

For those of you who wish to enter the prize draw, full terms and conditions can be found here: https://researchbydesign.com/project-faq/rcpch-prize-draw/

For those that wish to speak to the RCPCH about the research, please contact [email protected]

To speak to Research by Design about the research, please contact Kat Grzeszczak, Research Manager, on [email protected].

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